Glow Gear Frequently Asked Questions

About Glow Gear

  • Where are you located?
    We are located in Mawson Lakes, South Australia (map).

  • Why do you prefer email contact?
    To keep overheads low we have elected to have a very small staff at our office. The staff in our office undertake multiple tasks which include packing products for shipping, and delivery. This means that the office is not always attended.

    If you would rather not use email, you can of course contact us by telephone. If no one is available please leave a message and we'll get back to you.

About Fund Raising Drives

  • Why glow sticks for fund raising?
    We decided on glow sticks for fund raising for a number of reasons:

    • they are fun for children and adults - which means there is a large market to sell to
    • they are healthy - some drives offer unhealthy products and thus make it difficult for people to say "yes" - glow sticks don't have this problem.
    • they are very profitable - because we source glow sticks directly from the manufacturer we are able to give our service at a low price.
  • How can I register a fund raising drive?
    Simply go to our Fund Raising Drives web page and follow "The Drive Process" instructions. Alternatively, you can call us on (08) 7127 5165 to register your drive.

  • How do you select your suggested sell price?
    We have investigated the retail cost of other like products and the suggested sell price that we have provided to you is selected to be competitive with other retailers.

  • Do I have to sell the glow stick tubes for the price you suggest?
    You are not required to sell the products for the sell price that we suggest to you. However you should bear in mind that this price has been carefully selected to ensure that the products you are selling are competitively priced - thus making people more inclined to purchase from you.

  • What profit can I make selling glow sticks for fund raising?
    If you use our recommended selling price you can will make approximately 35% profit on each tube of glow sticks sold.

  • Why do you provide a "Best Seller" prize?
    Best seller prizes encourage people to sell more items during your fund raising drives as they strive to win the prize. This results in a higher profit for your fund raiser.

About Glow Products

  • When is the best time to use glow sticks?
    Glow sticks can be used all year round. People love to play with them inside during winter as well as outside during the summer months.

  • How do glow sticks work?
    Glow sticks are made up of two tubes each containing a separate liquid. The inner tube of the glow stick is made of glass and holds one set of liquids while the outer tube of a glow stick is made of plastic and it contains the inner glass tube, and a second set of liquids.

    When the inner glass tube is broken (by bending the glow stick) the two liquids mix causing a chemical reaction which is what causes the glow.

  • Can you turn glow sticks off?
    Once glow sticks are activated they can not be turned off.

  • How do you activate glow sticks?
    To activate glow sticks you simply bend them until you hear a "cracking" sound and shake. The craking sound is the small glass tube inside the glow stick breaking so that the two liquids can mix together.

  • What ages are glow sticks suitable for?
    Glow sticks are not suitable for children under 3 years old. If your child is older than three you should use your discretion to determine whether they are able to safely play with our glow products.

About LED Products

  • Do your LED products come with batteries?
    All of our LED products do include batteries.

  • Can you turn the LED products off?
    Most LED products are able to be turned off or have a built in time out, please see individual product descriptions for details.